The Consumer Protection Council (CPC) in collaboration with the Nigerian Communications Commission’s (NCC) is set to sanction Mobile Network Operators with respect to unsolicited value added service subscriptions and unlawful deductions from consumers.
The council noted that the unprecedented, yet, important initiative to protect consumers is the outcome of a long and comprehensive industry wide investigative audit which was targeted at corroborating the validity, and accuracy of incessant and persistent consumer dissatisfaction and complaints.
The Director General of CPC, Babatunde Irukera in a press statement issued on Friday commended the Nigerian Communications Commission for this effort and intervention, assured consumers of service in the the sector and determination to continue the enduring partnership with the Commission to accomplish this objective.
“We look forward to the effective enforcement of applicable standards and principles of fairness, transparency and responsiveness with regards to these and other issues within the sector, and will continue to collaborate to achieve the same,” he said.
